Job Description

Job Summary:

The Bartender is responsible for providing exceptional beverage service to guests, preparing and serving alcoholic and non-alcoholic drinks, and maintaining a clean and organized bar area. This role requires a strong knowledge of cocktails, spirits, and wines, excellent customer service skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

• Guest Service Excellence:
  • Greet guests warmly and take drink orders promptly and accurately.
  • Engage with guests in a friendly, professional, and knowledgeable manner, recommending beverages and answering questions.
  • Anticipate guest needs and provide proactive service to ensure a positive experience.
  • Handle guest complaints or concerns gracefully and escalate to management when necessary.
• Beverage Preparation & Service:
  • Prepare and serve a wide range of alcoholic and non-alcoholic beverages according to established recipes and standards.
  • Accurately measure ingredients and follow proper mixing techniques for cocktails and other drinks.
  • Ensure all drinks are garnished and presented attractively.
  • Monitor guest alcohol consumption and ensure responsible service, adhering to all local and state liquor laws (e.g., checking IDs, refusing service to intoxicated individuals).
• Bar Operations & Maintenance:
  • Maintain a clean, organized, and well-stocked bar area, including glassware, garnishes, ice, and spirits.
  • Wash and sanitize bar tools, shakers, and glassware regularly.
  • Assist with inventory management, including ordering, receiving, and stocking bar supplies.
  • Complete "Open & Closing" task list at the beginning and/or end of the shift
  • Process guest payments accurately using the POS system and handle cash and credit card transactions responsibly.
  • Report any equipment malfunctions or maintenance needs to management.
• Product Knowledge:
  • Maintain a comprehensive knowledge of the bar's beverage menu, including ingredients, preparation methods, and pricing.
  • Stay updated on new products, trends, and popular drinks.
  • Educate guests about different spirits, wines, and beers.
• Teamwork & Collaboration:
  • Work collaboratively with other bar staff, servers, and kitchen staff to ensure smooth operations.
  • Assist with other duties as assigned by management to support overall establishment needs.

Qualifications:

• Proven experience as a Bartender in a [e.g., fast-paced bar, restaurant, hotel] environment.
• Extensive knowledge of classic cocktails, spirits, wines, and beers.
• Familiarity with POS systems and cash handling procedures.
• Excellent customer service and communication skills.
• Ability to work efficiently and accurately under pressure.
• Strong organizational skills and attention to detail.
• [Optional: Relevant certifications, e.g., TIPS, ServSafe Alcohol, or local equivalent.]
• Flexibility to work evenings, weekends, and holidays as required.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to [e.g., 25-50] pounds (e.g., cases of liquor, ice buckets).
• Manual dexterity to handle bar tools and glassware.
• Ability to work in an environment with varying temperatures and noise levels.

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