Job Description
Department Information
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !
Helpful Tips For Applying Applying for a Job with the State of Colorado .
What Happens After You Apply.
Description Of Job This
Division of Innovation, Strategy & Delivery (ISD) is responsible for understanding and implementing business specific goals related to technology for the Department of Revenue (DOR). This includes a high performance team that drives new innovation and continuous improvement for all divisions within DOR. The Division works in partnership with Office of Information Technology (OIT), internal/external stakeholders including vendors and customers. It emphasizes business value, quality of service, system integrity and stability expected of a world-class business innovation group that supports the high growth and ever-changing Agency needs to service the people of Colorado.
What We Do The
Delivery Team is responsible for development support for many core business systems used by Divisions of DOR. Staff are currently implementing upgrades to the DRIVES and GenTax systems, which are vital to implementing recently-passed legislation and preparing for the April 2026 tax filing season. The Delivery team provides system enhancements, maintenance and production support services to meet DOR initiatives and is accountable for exceptional development quality, timely and accurate communication and the application of best practices to all initiatives.
Primary Duties - Work with fellow Business Analyst III’s to further grow in the areas of business analysis, process management, process improvement, software delivery lifecycle management, software delivery tooling, development, best practices, work product quality and completeness.
- Provide input and feedback to assist in the development and implementation of new processes, operational reporting, or other artifacts with the goal of improving the efficiency, quality, capacity, and velocity of the development team.
- Improve and maintain the organizational efficiency and productivity of the development team and the overall quality of solutions being developed for the stakeholders.
- Facilitate, guide, and oversee discovery and requirements elicitation sessions to identify system and business process improvement opportunities.
- Create, review, provide guidance and refine requirements developed by stakeholders or other members of the development team.
- Conduct meetings, presentations, and/or training to share ideas, document findings, and improve overall team efficacy.
- Develop, revise, and perform testing activities which validate solution designs derived from business requirements.
- Respond to questions and concerns from leaders and executives with unbiased supporting research and actionable recommendations.
- Determine how best to respond to customer requests in a manner that will promote customer service and transparency and deliver regular, necessary, and agreed status reports to all stakeholders.
- This position will have rare but occasional in office meetings at our Denver office.
Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description H1C3XX ANALYST III
Experience Minimum Qualifications: Six (6) years of progressive professional experience in business analysis, or other experience directly related to the work assigned to this position, which must include at least one of the following as part of the six (6) years.
- At least 1 year working with the Colorado DRIVES application in a State or County front line facing position --or--
- At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or--
- At least 1 year working with the Colorado DRIVES application as a State or County trainer.
OR
Education And Experience Bachelor's degree from an accredited institution in business administration, public administration, computer science, information systems, or a closely related field.
AND
Required Two (2) years of progressive professional experience in business analysis, or directly related experience which at least one (1) year within the two (2) years of required experience in a position working with the Colorado DRIVES application in one of the following ways:
- At least 1 year working with the Colorado DRIVES application in a State or County front line facing position --or--
- At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or--
- At least 1 year working with the Colorado DRIVES application as a State or County trainer
Substitutions: Additional appropriate experience may substitute for the degree requirement on a year-for-year basis.
Preferred Qualifications - Additional years of:
- Colorado DRIVES application usage experience
- Colorado DRIVES application technical support experience
- Colorado DRIVES application training support experience
- State of Colorado or Colorado County front line experience, preferably Motor Vehicle customer facing roles
- Additional years of demonstrated experience with:
- Software Development requirements elicitation
- Agile User Story development and refinement including story splitting
- Development feature, timeline, and scope negotiations
- Meeting facilitation with large groups of diverse stakeholders
- Testing enterprise applications
- Training enterprise applications
- Bug tracking and management
- Documentation of As-Is and To-Be business processes
- Vendor, Team, and Stakeholder relationship management
- Leading, Collaborating and Supporting projects and strategic initiatives with tight time timelines and budgets
- Knowledge of Colorado statute, rule, and law and how each impacts software development requirements
- Agile, Scrum, or Business Analyst Certification
NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Conditions Of Employment With The CDOR Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.
Pursuant to the Universal Driving Standards Policy , any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.
To Be Compliant With The New Fleet Vehicle Policy, Motor Vehicle Records (MVRs) Will Be Pulled For Review For Workers Who
- Have an assigned State fleet vehicle
- Are required to operate a vehicle as part of the position
- Utilize a State fleet vehicle as a pool vehicle
Minimum Qualification Screening A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed. - Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
- Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
- Recommended attachments: Resume, Cover letter
- List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
- Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
- The eligible list established from this posting may be used to fill additional vacancies.
Email Address All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
Appeal Rights An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental Information Equity, Diversity, and Inclusion Compliance The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us .
If Not Applying Online, Submit Application To If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader). Paper applications must be received via email to DOR_talentacquisition@state.co.us by the closing date and time of the application period listed on this announcement.
Methods Of Appointment Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
Step Pay Program Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.
Job Tags
Full time, Temporary work, Part time, Work experience placement, Work at office,