CRM BA Job at Soft source inc, Chicago, IL

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  • Soft source inc
  • Chicago, IL

Job Description

Requirements:
10+ years of Business Analysis experience, ideally in IT delivery or consulting.
Strong CRM knowledge Dynamics 365 Sales preferred; others (Salesforce, SAP, etc.) accepted.
Ability to work independently and cross-functionally with technical and business teams.



Preferred:
Business Analysis certification (CBAP, PMI-PBA, etc.).
Experience with reporting tools and ERP integration (SAP, Oracle).

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