Job Description

Job Title: Dynamics 365 Migration Engineer

Location: Remote, USA

Duration: Long-Term

About the Role: We are looking for a highly skilled Dynamics 365 Migration Engineer to join the Clients On-Premises to Online Factory Team, focusing on Government and DoD customers. This role plays a critical part in ensuring secure, reliable, and efficient migrations of on-premises Dynamics CRM environments to Dynamics 365 Online, within Azure Government and GCC/DoD cloud environments. You will work closely with engineers, solution architects, and customers to plan, troubleshoot, and execute migrations that meet client's high standards for data security, compliance, and performance.

Security Clearance Level: Active Tier 2 (T2) or higher Public Trust Clearance required [Gov/DoD (T2 Clearance Required)

Key Responsibilities

• Execute end-to-end CRM on-premises to cloud migrations using the Migration toolset.
• Manage migration projects for GCC, GCCH, and DoD tenants while adhering to strict compliance protocols.
• Perform pre-migration analysis, environment validation, and readiness checks.
• Monitor and troubleshoot migration failures in SQL Server, Azure Storage, IIS in Virtual Machines.
• Work with cross-functional teams (Engineering, FastTrack, Azure Operations) to resolve blockers.
• Provide detailed documentation of migration steps, error resolutions, and optimization recommendations.
• Collaborate with customers and partners to understand their technical environment, pain points, and success criteria.
• Flexibility to work during weekends occasionally.
• Ensure all processes comply with client's security initiatives and DoD data handling standards.

Required Skills & Qualifications

• Active Tier 2 (T2) Public Trust or higher clearance required (DoD experience preferred).
• Basic understanding of Microsoft Dynamics CRM (on-premises and Dynamics 365 Online) architecture, components, and upgrade paths.
• Proficiency in writing SQL queries, troubleshooting performance issues, and managing database restores/backups.
• Skilled in monitoring and troubleshooting web server issues in CRM environments.
• Basic understanding of Azure administration - including VM setup, networking, storage accounts, and access control (RBAC).
• Basic understanding of Power Platform administration of Dynamics CRM environments and Dataverse.
• Excellent analytical and problem-solving skills across multiple Microsoft technologies.
• Experience with incident tracking and management.
• Strong communication and collaboration skills to interface with customers, partners, and internal engineering teams.

Soft Skills

• Ability to handle multiple projects under tight timelines.
• Proven experience working directly with customers, understanding their pain points, and translating them into actionable solutions.
• Excellent written and verbal communication skills.
• Commitment to data security, compliance, and customer success.

Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Compensation / Salary Range: The typical pay range for this role is: USD $100,000/Yearly - $130,000/Yearly. Factors that may affect pay within or outside of this range may include but not limited to geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits: Medical, dental, Vision, Life, PTO, Holidays, 401(k) benefits and ancillaries may be available for eligible WCT employees and may vary depending on the nature of your employment.

WCT will accept applications and processes offers for these roles until the role is filled.

Equal Employment Opportunity Declaration:

WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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