We’re looking for a Customer Service Virtual Assistant based in Latin America, the Caribbean, or anywhere close to the U.S. time zone—preferably EST or a nearby time zone—to join our team on a long-term, part-time basis.
You will be joining a small, growing company with a flexible, relaxed working environment, and we hope you will stay with us long-term (2-3 years if desired!).
About Us
GCCT Assets LLC is a small group of companies engaged in e-commerce retail and services.
Important: If you directly message the CEO, you will be automatically disqualified.
For security reasons, we do not accept people located in the following countries:
* South Africa
* Nigeria
* India
* Kenya
* Russia
* Belarus
* Mexico
Responsibilities
* Provide email customer support in English
* Process orders
**Processing Time: **
* Orders placed **Monday through Friday before 5 PM EST** are processed the same day.
* On **Mondays and Fridays, all orders must be processed by 8 AM EST** so they’re ready to ship at 9 AM.
* On **Tuesdays, Wednesdays, and Thursdays**, there’s more flexibility—orders just need to be processed by **5 PM**.
* However, every morning on **Tues, Wed, and Thur,** check for any expedited orders, process them right away, and let us know in **our Slack channel.**
Tools we use
* Shopify
* Gmail
* Google Sheets
* AliExpress, DSERS, and Printify
* Slack
Requirements
* Fluent spoken and written English (C1)
* Willingness to learn quickly
* Passion for the eCommerce industry
* Must be based in a location aligned with Eastern Standard Time (e.g., Latin America, Caribbean), so people based in Asia are not eligible.
* Ability to work independently and also as part of a team
Work Hours
This is a freelance role, starting at 20 hours a week.
* Flexible schedule, but you must be available during EST or within a nearby time zone to ensure alignment with our U.S.-based customers.
* Minimum of 5 days per week (option to work 6 or 7 days if you prefer)
* Hours may increase up to 40 hours a week by the end of next year, depending on business needs.
After reviewing your application, if shortlisted, you will hop on a call with our CEO and manager. Thank you!
...Aligned Solutions is seeking a Real Estate Legal Support Specialist for a well respected company.The Real Estate Legal Support Specialist supports a broad range of practice-specific activities including managing day-to-day administrative and strategic initiatives, managing...
...discharge planning/placement; and assisting with social assessments and treatment plan production... ...License as a Licensed Clinical Social Worker ( LCSW ) or Licensed Clinical... ...work with us. ~ Untaxed per diems and travel stipend for our providers on the road....
...Job Description We are seeking a highly skilled Senior Dynamics 365 Sales Developer for development, support, and continuous improvement... ...as a solid background in designing, documenting, and supporting CRM solutions. The developer will play a key role in...
...to close the divide between mental and physical health. Position Overview We are seeking a Government Program Manager to lead government directed projects with federal and state government agencies with a primary focus on the Department of Veterans Affairs (VA)....
...Company Profile Colden Corporation is an occupational health, safety and environmental consulting firm seeking experienced individuals to join our New England team. We are a dynamic and growing business with a focus on quality, employee professional development, and...