Job Description

Role Overview

SodexoMagic is seeking a Club/Lounge General Manager to lead the food and beverage operations at Miami International Airport's Delta Sky Club (MIA) . Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience-makers and food fanatics and be part of creating memorable experiences! Seeking bilingual candidates; the ability to communicate in Spanish will help manage this workforce.

SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson, and Sodexo. As a certified minority company, we deliver food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges and universities and aviation lounges. This strategic alliance between Magic Johnson Enterprises and Sodexo, Inc., enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve.

Venues and events don’t just bring people together, they create exceptional moments and lasting memories. Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more. Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people.

Incentives

Paid Airport Parking

What You'll Do

• Have oversight of daily food operations and deliver a high-quality product;
• Lead and manage a team, including operations managers, supervisors, bartenders, and custodial staff;
• Develop and maintain client and customer relationships to enhance the guest experience;
• Motivate, coach, mentor, and develop frontline (hourly) staff to uphold service excellence;
• Ensure Sodexo standards are met, including compliance with company food and physical safety programs;
• Achieve company and client financial targets and goals through effective cost control and budgeting;
• Fully versed in Profit & Loss, inventory management, and fiscal responsibilities of operating a standalone business;
• Ensure exceptional cleanliness, presentation, and service execution in all aspects of lounge operations.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Experience in food & beverage operations with a solid understanding of hospitality service;
• A hands-on leader who thrives in a fast-paced, service-driven environment;
• Knowledgeable in financial management , including inventory, P&L, and operational cost controls;
• Skilled in coaching, mentoring, and motivating teams to deliver an outstanding guest experience;
• Detail-oriented with a high standard for cleanliness, presentation, and service execution.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

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