The Generator Field Service Technician is responsible for providing on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, equipment modifications of Generac industrial products. This position requires 100% travel; fleet vehicle provided. No overnight travel is anticipated. Overtime is not promised or required, but during mass storms and outages management may require additional help for after hours calls beyond the standing on-call schedule. Knowledge, Skills, and Abilities include working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, connection diagrams, and control systems; understanding components and operation of an electrical distribution and transfer switch system; excellent troubleshooting skills, ability to make independent decisions, and work with minimal supervision in occasionally adverse outdoor weather conditions; experience in Electronics, Electromechanical Technology; knowledge of power generation; light tower products; spark ignited and compression ignition internal combustion engine knowledge. The job has multiple levels from Trainee to Master Field Service Technician with varying education and experience requirements, including certifications and years of experience servicing and troubleshooting Emergency Power Supply Systems (EPSS). Compensation ranges from $25.84/hour to $56.42/hour depending on level and experience. The position includes a comprehensive benefits package including medical, dental, vision, life, long-term disability, flexible spending, health savings accounts, paid time off, holidays, overtime opportunity, and 401(k) retirement benefits. Physical demands include extensive use of hands, standing, walking, driving, lifting parts up to 80 lbs regularly, working in extreme weather and noisy/confined environments, and strict adherence to PPE requirements. Daily road travel is monitored by GPS. Random drug/other testing may be required for customer site access. The company is an equal opportunity employer committed to diversity and inclusion.
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