The Generator Field Service Technician is responsible for providing on-site and phone troubleshooting, repair, equipment modifications, installation, and sales support of Generac industrial products. This position will require up to 50% travel; fleet vehicle provided. Knowledge, Skills, and Abilities include working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams; understanding components and operation of an electrical distribution system; excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision; experienced in Electronics, Electromechanical Technology; knowledge of power generation; light tower, pumps, and heating products; Spark Ignited knowledge. Minimum Qualifications: High School Diploma; 4-6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS) with particular mastery of paralleling switchgear and generator repair/maintenance, and loadbanking setup and reporting abilities; Generac Industrial certification. Preferred Qualifications: Associates Degree in Marine, Ag, Construction, Automotive technical programs, or Electrical Engineering or Mechanical Engineering; 8 years servicing and troubleshooting Emergency Power Supply Systems (EPSS). Physical Demands include regular talking and hearing; use of hands to manipulate tools, hardware, parts, instrumentation, or controls; reaching with hands and arms; standing, walking, and driving commercially-plated vans or pickup trucks; sitting for up to 12 hours a day; lifting or carrying parts in excess of 80 lbs regularly; fine dexterity for manipulating small objects; walking, squatting, turning/twisting, crouching, reaching, standing, balancing, climbing/descending ladders, stairs, stooping, bending, kneeling, crouching or crawling; vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus; exposure to extreme weather conditions, noisy and confined environments; daily road travel monitored by vehicle GPS; random drug/other testing or data collection may be required; strict adherence to proper Personal Protective Equipment (PPE) while working in the field. The company is an equal opportunity employer and embraces diversity and inclusion.
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