Job Description

Salesforce QA

Norfolk, VA or Florham Park, NJ (Hybrid)

Position Summary:

• Client is seeking a skilled and experienced Data Steward to join our emerging tech team. This role is ideal for a professional with 5-7 years of experience in Salesforce/Apex testing and strong background data management.
• As a Data Steward, you will be responsible for ensuring the quality of our data and automation processes in several environments. Your role will primarily involve owning the flow of data and managing integration testing, testing API levels, and conducting unit tests. Your future responsibilities will be more on the Salesforce side of the business as the team starts to integrate there. You will serve as the driver of the direction we take, using your knowledge data management, automation, and testing to suggest what works best and willing to try out solutions.

What You'll Be Doing:

• Client Relationship Management (CRM) Support: You'll be tasked with release support, testing all features and enhancements, and performing data flow testing. You'll facilitate corrections or additions to data in the source system and manage alert issues and bulk alert loads. You'll also be responsible for user profile issue corrections and escalations.
• Universal Client Management (UCM) Support: This involves releasing support, testing all features and enhancements, and performing data flow testing. You'll monitor reports provided on data quality daily and facilitate corrections to data in the source system. You'll also investigate cross BU anomalies with other BU Data Admins.
• Automation Quality Assurance Testing: You'll ensure complete and accurate testing of automation releases, including regression testing, data flow testing, and new feature testing.

Responsibilities Skills:

• Accountability and responsibility for data and processes that ensure effective control and use of data assets
• Partner tightly with Analytics and business leaders to gain a deeper understanding of current reporting challenges and help build a cohesive vision that will deliver dependable and insightful reporting
• Work with leaders to identify key metrics to measure their business success. Implement a governance strategy to keep that data clean and reliable.
• Analyze complex ideas, business cases and organizational issues and build meaningful recommendations leading to the development of a strategy and roadmap for execution
• Partner closely with our BI&A team to identify current data and reporting challenges
• Ability to simplify complex concepts and summarize key points

Technical Skills:

• Salesforce Admin
• Jira or other Project Management software
• Informatica Suite experience
• Databricks
• Immuta
• Salesforce/ Apex
• Deep understanding of reporting, metrics, and data that fuels a successful business model
• SQL
• Advanced skills working with data and using data to create meaningful insights

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