Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
The Digital Technology Solutions Manager serves as a strategic liaison between clinical practices, internal stakeholders, and external vendors to ensure the successful deployment and adoption of digital health technologies. This role is responsible for maintaining deep expertise in the organization’s product catalog, identifying and addressing clinical and operational needs, and driving the development and implementation of scalable, secure, and user-centric digital solutions. A strong customer focus is essential, as the role requires a deep understanding of end-user pain points and a commitment to delivering solutions that enhance the experience and outcomes for both patients and providers. The ideal candidate will possess a strong blend of healthcare knowledge, technical acumen, and business analysis skills to support innovation and operational excellence across the network.
Key Responsibilities:
- Serve as a subject matter expert for the Network’s product catalog, maintaining deep familiarity with current offerings and capabilities
- Engage directly with clinical and operational stakeholders at regional practices to understand pain points, workflows, and unmet needs
- Translate clinical and business needs into scalable, secure, and user-centric business requirements
- Analyze the current digital landscape of each practice and collaborate cross-functionally to define the future-state technology solutions that can be tailored to their strategic goals
- Align the diverse operational and clinical workflow needs of medical practices with existing solutions in the product catalog or identify gaps that require the validation of new solutions
- Conduct targeted market scans and vendor research to identify solutions that address specific practice needs, while ensuring alignment with enterprise priorities and integration within the broader digital health roadmap
- Develop comprehensive business cases for new product recommendations, including ROI analysis, alignment with strategic goals, and implementation feasibility
- Initiate and serve as a link between the vendor, practice, and internal partners throughout the TPSA (Third-Party Security Assessment) lifecycle for new product reviews. Help clear hurdles, assist with partnership and communication, and ensure alignment across all stakeholders
- Update and maintain the product catalog for the region, identifying which practices are actively utilizing each solution and highlighting opportunities where other practices could benefit from adoption
- Provide training and documentation to promote awareness and usage of available solutions across the organization
Minimum Requirements: - Degree or equivalent and typically requires 7+ years of relevant experience.
Critical Skills:
- 5+ years of experience in healthcare technology, digital health, customer success or product management
- Strong understanding of healthcare operations, digital health tools, and vendor ecosystems
- Proven ability to translate business needs into technical requirements and actionable solutions
- Experience conducting market research and vendor assessments
- Familiarity with security and compliance considerations in healthcare (e.g., HIPAA)
- Excellent communication, stakeholder engagement, and presentation skills
- Strong customer focus with the ability to connect, build trust, and demonstrate a commitment to solving pain points for staff, providers, and patients
- Strong analytical and problem-solving abilities with a proactive, solution-oriented mindset
Preferred Attributes - Master’s degree in Health Informatics, Business Administration (MBA), or related discipline
- Experience working in oncology or radiation settings
- Experience working in or with a multi-site healthcare network
- Knowledge of digital health trends, EHR systems, and interoperability standards
- Experience with ROI modeling and business case development
- Familiarity with agile methodologies and digital product lifecycle management
Working Conditions - Environment (Office, warehouse, etc.) – Normal office environment
Physical Requirements (Lifting, standing, etc.) – Normal office environment requirements
Travel - Up to 25% travel required
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
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