Job Description

Northern Gastroenterology is a high-volume Gastroenterology practice located within the UPMC network at 5500 Brooktree Road, Suite 201, Wexford, PA 15090. Our team of 9 experienced physicians is dedicated to providing exceptional digestive health care in a patient-centered, compassionate environment. This role will work Monday through Friday 7:30am to 4pm. Free parking on site (potential for hybrid schedule upon completion of orientation period )

As part of our continued growth, we are seeking a detail-oriented and proactive Surgery Scheduler to join our dedicated administrative team.

The Surgery Scheduler plays a critical role in coordinating and scheduling procedures for our busy gastroenterology practice. This position requires strong organizational skills, excellent communication abilities, and the capacity to multitask in a fast-paced healthcare environment. The ideal candidate will demonstrate professionalism, initiative, and the ability to resolve scheduling challenges efficiently.

Responsibilities:

• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Coordinate patient education seminars and schedules physicians accordingly.
• Collect data for research study.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

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